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Image Access FAQs

This page contains a growing collection of the most commonly asked questions about WideTEK and Bookeye scanners, Scan2Net firmware and other associated hard- and software products offered by Image Access. Our scanners are not only a simple peripheral device like traditional scanners, but they also include a complete Linux PC and operate as a web server. Image Access scanners are very easy to use but to make full use of all functionality of the built-in PC, some additional configuration needs to be done. The purpose of these FAQs is to help you understand the advanced features of the scanners and get the most out of your Image Access product.

If you have any comments, or if you have a question about an Image Access product that has not been answered here, feel free to contact us. Check the box FAQ - Ask a question on the form. You can ask your question in the description field on the form

The text behind the "read more" link is an abstract of the full FAQ. To see the full FAQ, click on the linked FAQ title.

Firewall Setup & Network Protection of a Scan2Net ScannerVersion 1.1Jul 03, 2023 English
All Scan2Net scanners, as well as all Bookeye and WideTEK scanners and their OEM versions, have a network connection to communicate with local hosts and resources on the end user's corporate network. Since all resources connected to a network are potentially vulnerable to viruses, malware, phishing and other hacking attacks, the user must be aware of this and should consult the network administrator to protect the scanners from attacks.
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Energy Efficiency of Scan2Net ScannersVersion 1.0Sep 06, 2022 English
All Scan2Net-scanners manufactured by Image Access, whether they are from the Bookeye or the WideTEK family, are highly energy efficient. They all have one feature in common which is the built-in computer. Basically, they are a scanner and a computer in one device and therefore, they do not fall into the device classes specified by ENERGY STAR.
This FAQ lists all the power consumptions of the various Bookeye and WideTEK scanner families.
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Statement about the security vulnerability in Log4jVersion 1.0Dec 22, 2021 English
After a deep analysis we have come to the conclusion that no Scan2Net version released by Image Access is affected by the log4j vulnerability CVE-2021-44228. The vulnerability only affects log4j versions 2.0 through 2.14.1 (see https://www.lunasec.io/docs/blog/log4j-zero-day/) - none of which have ever been used in Image Access' Scan2Net.
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Quality Controlled ScanningVersion 1.1Oct 06, 2021 English
This FAQ describes methods for analyzing scanner quality used for scanning cultural heritage specimens, technical documents, fine art, and many other objects.
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PC Hardware and Software Requirements for the Operation of Scan2Net ScannersVersion 1.1Nov 27, 2019 English
This FAQ discusses the hard- and software requirements for scanner operation using a Scan2Net scanner's internal interface or the web based interface.
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Background OptimizingVersion 1.1Oct 30, 2018 English
This FAQ shows you how to scan various documents with a WideTEK scanner so that the background is perfectly white (RGB 255 255 255) without losing any content.
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Installation and Setup of PrintWizardVersion 1.2Oct 15, 2018 English
This FAQ helps you establish a printer interface so that you can print from within the ScanWizard with Printwizard. It also describes how to purchase, install and troubleshoot any issues with the PrintWizard.
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UV and IR Emission, Lamp Safety of WideTEK and Bookeye ScannersVersion 1.0May 27, 2018 English
There are concerns about the light sources of scanners harming precious, old and fragile documents. It is well known that excessive exposure to sunlight and other artificial lights can harm and potentially alter material to be scanned; such as paper documents, paintings and other objects.
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Using the Transparent Document CarrierVersion 1.2Mar 02, 2018 English
This document describes how to benefit from the WideTEK scanner?s high scanning speed by protecting delicate, valuable documents as well as crumbled, torn or partially destroyed documents with the transparent document carrier.
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Wireless Scanning Using Scan2PadVersion 2.1Feb 28, 2018 English
This FAQ describes the functionality, the purchase and installation processes of the Scan2Pad app and using it for wireless scanning. The intended target audience is the operator and the administrator of the scanner at the customer site.
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Integrating Billing SystemsVersion 1.2Oct 04, 2017 English
This FAQ describes how to use the option "Journal / Billing" to communicate with user identification servers; databases or simple external card readers to charge the scanning and transferal of the images.
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Quality Controlled Scanning (ISO 19264-1, FADGI, Metamorfoze)Version 1.0Sep 20, 2017 English
This document describes methods for analyzing scanner quality used for scanning cultural heritage specimens, technical documents, fine art and many other objects.
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Micro Scaling for Océ PrintersVersion 1.1Sep 12, 2017 English
The purpose of this document is to answer frequently asked questions about how to make a 1 to 1 copy with a WideTEK scanner and Canon Océ printer.
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Scan to an SMB ShareVersion 2.0Jul 28, 2017 English
This FAQ will guide you through the typical setup procedures necessary to scan to remote resources like SMB shares.
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Using Zonal and Background OCRVersion 2.0Jul 28, 2017 English
This FAQ describes how to use the basic zonal functionality included in Scan2Net as well as how to purchase, install and use the background OCR option in ScanWizard. The intended target audience is the operator and the administrator of the scanner at the customer site.
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